(877) 305-6202

Who we are

Payer Matrix focuses on patient advocacy for specialty drugs and providing a substantial cost saving to our clients and members who may not otherwise have this type of discounted access to the affordable drugs they need.


As a company, we’ve invested in our human capital, infrastructure, and processes to ensure consistent and quality service. We employ over 150 full-time staff dedicated to advocacy and member services, operating out of four offices, providing national coverage.


All services are performed in-house by Payer Matrix employees. Our coordinators have the experience and expertise to drive market-leading performance and best in class member experience. 


Payer Matrix was founded in 2016 as we saw a critical need for a solution to address the rising specialty drug costs and their impact on plan budgets. Our founder and the senior management team have considerable experience in the healthcare industry, focused on specialty pharmacy, home infusion, and employee benefits.


This experience gives us the unique ability to provide specialized patient advocacy services and ultimately reduce the drug spend to the plan in a meaningful way

June 2016

Payer Matrix was founded

September 2016

Company begins initial sales outreach to potential clients

January 2017

Signed our first client

November 2018

Expanded client base by 50% and continued developing a business model

June 2019

Launched and migrated to the proprietary clinical CRM system, Velocity, improving the onboarding process

August 2019

Expanded executive leadership and sales team

December 2019

Facilitated 2,693 member dispenses for 2019

November 2020

50th full-time employee hired

December 2020

100th client signed and facilitated over 5,000 member dispenses for 2020

January 2021

Opened corporate headquarters in Media, PA

April/June 2021

Expanded operations in South Florida and Dallas, TX