Who we are
Payer Matrix focuses on patient advocacy for specialty drugs and providing a substantial cost saving to our clients and members who may not otherwise have this type of discounted access to the affordable drugs they need.
As a company, we’ve invested in our human capital, infrastructure, and processes to ensure consistent and quality service. We employ over 150 full-time staff dedicated to advocacy and member services, operating out of four offices, providing national coverage.
All services are performed in-house by Payer Matrix employees. Our coordinators have the experience and expertise to drive market-leading performance and best in class member experience.
Payer Matrix was founded in 2016 as we saw a critical need for a solution to address the rising specialty drug costs and their impact on plan budgets. Our founder and the senior management team have considerable experience in the healthcare industry, focused on specialty pharmacy, home infusion, and employee benefits.
This experience gives us the unique ability to provide specialized patient advocacy services and ultimately reduce the drug spend to the plan in a meaningful way
Payer Matrix was founded and is one of the first alternative funding sourcing providers for self-insured plans
Company begins initial sales outreach to potential clients
Signed our first client
Expanded client base by 50% and continued developing a business model
Launched and migrated to the proprietary clinical CRM system, velocity improving the onboarding process
Expanded executive leadership and sales team
Facilitated 2,693 member dispenses for 2019
50th full-time employee hired
100th client signed and facilitated over 5,000 member dispenses for 2020
Opened corporate headquarters in Media, PA
Expanded operations in South Florida and Dallas, TX