Who we are
Payer Matrix focuses on patient advocacy for specialty drugs and providing a substantial cost saving to our clients and members who may not otherwise have this type of discounted access to the affordable drugs they need.
Mission
As a company, we’ve invested in our human capital, infrastructure, and processes to ensure consistent and quality service. We employ over 150 full-time staff dedicated to advocacy and member services, operating out of four offices, providing national coverage.
All services are performed in-house by Payer Matrix employees. Our coordinators have the experience and expertise to drive market-leading performance and best in class member experience.
History
Payer Matrix was founded in 2016 as we saw a critical need for a solution to address the rising specialty drug costs and their impact on plan budgets. Our founder and the senior management team have considerable experience in the healthcare industry, focused on specialty pharmacy, home infusion, and employee benefits.
This experience gives us the unique ability to provide specialized patient advocacy services and ultimately reduce the drug spend to the plan in a meaningful way
June 2016
Payer Matrix was founded
September 2016
Company begins initial sales outreach to potential clients
January 2017
Signed our first client
November 2018
Expanded client base by 50% and continued developing a business model
June 2019
Launched and migrated to the proprietary clinical CRM system, Velocity, improving the onboarding process
August 2019
Expanded executive leadership and sales team
December 2019
Facilitated 2,693 member dispenses for 2019
November 2020
50th full-time employee hired
December 2020
100th client signed and facilitated over 5,000 member dispenses for 2020
January 2021
Opened corporate headquarters in Media, PA
April/June 2021
Expanded operations in South Florida and Dallas, TX